Florens Florens Integrative Family Law
Expertise

Mediation and family dispute resolution

Most family law disputes are resolved without a judge. Mediation gives you a structured way to reach agreement, with more control over the outcome, lower costs and less conflict.

Start with a free 20-minute discovery call. Meetings across Australia, in person or online.

Rachael Aydami, Laura Dowling and Sophie Pettigrew in a team meeting

Agreement reached together usually lasts longer than an outcome imposed by a court, especially where you will be co-parenting for years to come.

We prepare you for mediation, attend with you as your lawyer where that helps, and turn what you agree into documents that are clear and legally binding.

Where safety is a concern, we advise on whether mediation is appropriate and how it can be adapted, or whether an exception applies.

A lawyer taking notes during a meeting with a client

Resolution that protects relationships

How a dispute is resolved shapes what comes after it. A respectful process makes co-parenting easier and leaves more of your energy, and your money, for the future.

Our team includes lawyers trained in Collaborative Practice, and we can coordinate support through Florens Psychology & Wellbeing where emotions are running high or children need a voice in the process.

Florens Psychology & Wellbeing

How we can assist

We help you choose the right process for your family and prepare thoroughly, so you can negotiate with confidence.

If you need a section 60I certificate to start court proceedings, we can arrange family dispute resolution or advise whether an exception applies.

For a fuller explanation of what to expect, read How does divorce mediation work?

How mediation works, step by step

Every mediation is different, but most follow a similar path from preparation to agreement.

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  1. Get advice first

    We help you understand your position, the likely range of outcomes and what you want to achieve, so you go in prepared.

  2. Choose the process and practitioner

    We recommend the right type of mediation for your situation and an experienced, accredited practitioner.

  3. Intake and screening

    The mediator meets each of you separately to understand the issues and check whether mediation is safe and suitable.

  4. The mediation

    A structured discussion, together or in separate rooms, where proposals are explored and negotiated.

  5. Record the agreement

    Agreements are recorded in writing and, where needed, formalised as a parenting plan, consent orders or a financial agreement.

  6. If agreement is not reached

    For parenting matters, the practitioner can issue a section 60I certificate so you can apply to the Court.

“What makes Suvarna truly exceptional is not just her legal expertise, but the humanity, conviction and genuine care she brings to those she represents.”

Client of Dr Suvarna Variyar

Thinking about mediation?

Talk to us about preparing well and what to expect.

Why mediation often works

Mediation is not right for every family, but where it is safe it offers real advantages.

More control

You decide the outcome together, rather than having a decision imposed on you.

Lower cost and faster

Mediation usually costs far less than court and can resolve matters in weeks rather than years.

Confidential

What is said in family dispute resolution generally cannot be used as evidence in court, with limited exceptions.

Who you’ll work with

Meet the whole team

Separation can take a real toll on you and your children. Our family wellbeing practitioner, Karly O’Shea, can support you and your parenting alongside your matter, starting with an optional, complimentary wellbeing assessment. Family wellbeing support

Common questions about mediation and family dispute resolution

Do we have to try mediation before going to court?

For parenting matters, generally yes. You must make a genuine attempt at family dispute resolution and obtain a section 60I certificate before applying, unless an exception applies. For property matters, parties are expected to try to resolve the dispute before filing, which often means mediation.

What are the exceptions?

Exceptions include family violence or child abuse, or a risk of either, genuine urgency, and situations where a person is unable to participate effectively. We can advise whether one applies to you.

Is mediation confidential?

Generally, yes. Communications in family dispute resolution are confidential and usually cannot be used as evidence in court, with limited exceptions such as disclosures of child abuse or a serious threat to safety.

Can I bring my lawyer?

In many mediations, yes. Lawyer-assisted mediation means you have advice in the room and an agreement can be documented on the day.

What if I do not feel safe being in the same room?

Mediation can be conducted in separate rooms, online or by shuttle, and the practitioner will assess whether it is suitable at all. Tell us about any safety concerns at the outset.

Is an agreement reached in mediation binding?

Not automatically. To be legally binding, it needs to be formalised as consent orders or, for financial matters, a binding financial agreement.

What does it cost?

Your first step is a free 20-minute discovery call, where we listen, explain your options and outline what working with us could look like. If you go ahead, we explain costs clearly at the outset.

This is general information, not legal advice for your situation.

Agreement is possible.

Whether you are preparing for mediation or wondering if it could work for your family, we invite you to start with a confidential conversation about your options.

Privacy

Privacy policy

Updated October 2026

SJ Law Pty Ltd trading as Florens Family Law (“Florens Family Law”, “we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, store and protect your personal information, and how you can access or correct it.

We are bound by the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). As solicitors, we also owe you duties of confidentiality and protect legal professional privilege. A copy of the APPs is available from the Office of the Australian Information Commissioner at www.oaic.gov.au.

What personal information we collect

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. Depending on your matter, we may collect:

How we collect it

Where reasonable and practicable, we collect personal information directly from you, in meetings, phone and video calls, emails, forms and through our website.

We may also receive information from others where this is needed for your matter, including the other party or their lawyers, courts, barristers, expert witnesses, family report writers, mediators, financial institutions, government agencies and other professionals you have authorised us to contact. If we receive information about you from someone else, we will take reasonable steps to let you know.

Family law matters often involve information about people who are not our clients. We handle that information with the same care, and only for the purposes of the matter.

Why we collect, use and hold it

If you choose not to provide information we reasonably need, we may not be able to act for you.

We only use sensitive information for the purpose it was provided, for a directly related purpose you would reasonably expect, with your consent, or where required or authorised by law.

When we disclose it

Subject to our professional obligations, we may disclose personal information:

We do not sell personal information.

AI-assisted tools

We use artificial intelligence (AI) tools to help us work efficiently, for example to draft and review documents, summarise material, assist with research and transcribe meetings. These tools support our lawyers. They do not replace legal judgement.

Overseas recipients

Some of our service providers may store information on servers outside Australia. Where that happens, we take reasonable steps to make sure your information is protected in a way consistent with the APPs. Otherwise, we will only send your personal information overseas with your consent, where it is needed for your matter (for example, where there are overseas assets or an international parenting issue), or where required by law.

Marketing and communications

From time to time, we may send you information about our services, insights and events, or promotional material from our trusted referrers or related entities within the Florens Group. We only use your contact details for this, never information about your matter, and we do not pass your details to other organisations for their own marketing. You are welcome to opt out at any time, by using the unsubscribe link in any of our emails or by letting us know.

Our website

When you use our website or enquiry forms, we collect the details you choose to give us. Our website may also use cookies and analytics tools to understand how the site is used, such as which pages are visited. This information does not identify you, and you can turn cookies off in your browser settings.

How we store and protect it

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes secure electronic systems with access controls and multi-factor authentication, and secure storage of any paper records.

We keep client files for at least seven years after a matter ends, or longer where the law or the nature of the matter requires. After that, we securely destroy or de-identify the information.

If a data breach occurs that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required under the Notifiable Data Breaches scheme.

Accessing and correcting your information

We take reasonable steps to keep your personal information accurate, complete and up to date. Please let us know if anything changes or is incorrect.

You can ask to access the personal information we hold about you by contacting us in writing. We may need to confirm your identity first. There is no fee to make a request, but we may charge a reasonable fee for providing copies.

In limited circumstances permitted by the APPs, we may refuse access, for example where it would unreasonably affect another person’s privacy, where the information relates to existing or anticipated legal proceedings, or where giving access would be unlawful. If we refuse, we will explain why in writing.

Questions and complaints

If you have a question or complaint about how we handle your personal information, please contact our Privacy Officer:

Florens Family Law
reception@florens.com.au
1300 739 954

We will aim to respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or at www.oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version is always available on our website.

Website disclaimer

The information on this website is general in nature and is not legal advice. Family law outcomes depend on individual circumstances, so please get advice about your own situation before acting on anything you read here. We aim to keep content current, but we cannot guarantee it is accurate or complete at the time you read it.

Using this website, or contacting us through it or by email, does not create a solicitor-client relationship. That relationship begins only once we have confirmed in writing that we will act for you. Please do not send confidential or sensitive documents until we have confirmed that we can act for you.

Links to other websites are provided for convenience. We are not responsible for their content or their privacy practices.

To the extent permitted by law, we exclude liability for any loss arising from use of this website or its content. Liability limited by a scheme approved under professional standards legislation.