Florens Florens Integrative Family Law
Expertise

Grandparents and extended family

Grandparents and extended family often play an important role in children’s lives. When separation or family conflict puts that at risk, we help you understand your options.

Start with a free 20-minute discovery call. Meetings across Australia, in person or online.

Dr Suvarna Variyar in conversation with a client

Children benefit from strong relationships with the people who love them. That includes grandparents, aunts, uncles and others who have been part of their lives.

The law recognises the importance of these relationships. Grandparents and others concerned with a child’s care, welfare or development can apply for parenting orders.

We help grandparents and extended family find ways to maintain relationships, ideally through agreement.

A mother with a cup of tea watching her toddler play in the backyard

Keeping families connected

Conflict between adults can cut children off from people who matter to them. Often the best outcome is reached through careful, respectful conversation.

Where it would help, we coordinate family support through Florens Psychology & Wellbeing to rebuild relationships.

Florens Psychology & Wellbeing

How we can assist

Whether you want to keep seeing your grandchildren or are caring for them, we help you understand your position.

Grandparents and other family members do not have an automatic right to see children, but relationships with them are an important factor.

How grandparents can seek arrangements

Agreement is always the first goal. Court is available where needed.

Call 1300 739 954
  1. Get advice

    Understand your position and what is realistic.

  2. Try to agree

    Talk with the parents, directly or with help.

  3. Family dispute resolution

    Mediation is generally required before applying to the Court.

  4. Formalise agreement

    Record arrangements as a parenting plan or consent orders.

  5. Apply to the Court

    Grandparents can apply for parenting orders.

  6. The Court decides

    Based on the child’s best interests.

“Highly recommend. From our very first discussion I felt supported and confident in the firm’s ability. The experience and commitment throughout this very stressful process was amazing. Everything was explained clearly and handled with respect.”

Client

Worried about time with your grandchildren?

Talk to us about your options.

What the Court considers

The Court looks at the child’s best interests, including the benefit of relationships with grandparents.

The relationship

The nature of the existing relationship and its benefit to the child.

Safety

Whether the relationship is safe for the child.

The child’s views

The child’s views, weighted by age and maturity.

Common questions for grandparents

Do grandparents have rights to see their grandchildren?

There is no automatic right, but the law recognises the importance of these relationships. Grandparents can apply for parenting orders.

Do we need to try mediation first?

Generally, yes. Family dispute resolution is usually required before applying to the Court.

Can the children live with their grandparents?

Grandparents can apply for orders for children to live with them where that is in the children’s best interests.

What if the parents will not let us see the grandchildren?

Try to resolve it through conversation or mediation first. If that fails, you can apply to the Court.

Can grandparents be involved in decision-making?

Yes, where they are caring for the children, orders can give them parental responsibility.

What does the Court consider?

The child’s best interests, including the benefit of the relationship with grandparents, safety and the child’s views.

What does it cost?

Your first step is a free 20-minute discovery call, where we listen, explain your options and outline what working with us could look like. If you go ahead, we explain costs clearly at the outset.

This is general information, not legal advice for your situation.

Stay connected to your grandchildren.

We invite you to start with a confidential conversation about your family and your options.

Privacy

Privacy policy

Updated October 2026

SJ Law Pty Ltd trading as Florens Family Law (“Florens Family Law”, “we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, store and protect your personal information, and how you can access or correct it.

We are bound by the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). As solicitors, we also owe you duties of confidentiality and protect legal professional privilege. A copy of the APPs is available from the Office of the Australian Information Commissioner at www.oaic.gov.au.

What personal information we collect

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. Depending on your matter, we may collect:

How we collect it

Where reasonable and practicable, we collect personal information directly from you, in meetings, phone and video calls, emails, forms and through our website.

We may also receive information from others where this is needed for your matter, including the other party or their lawyers, courts, barristers, expert witnesses, family report writers, mediators, financial institutions, government agencies and other professionals you have authorised us to contact. If we receive information about you from someone else, we will take reasonable steps to let you know.

Family law matters often involve information about people who are not our clients. We handle that information with the same care, and only for the purposes of the matter.

Why we collect, use and hold it

If you choose not to provide information we reasonably need, we may not be able to act for you.

We only use sensitive information for the purpose it was provided, for a directly related purpose you would reasonably expect, with your consent, or where required or authorised by law.

When we disclose it

Subject to our professional obligations, we may disclose personal information:

We do not sell personal information.

AI-assisted tools

We use artificial intelligence (AI) tools to help us work efficiently, for example to draft and review documents, summarise material, assist with research and transcribe meetings. These tools support our lawyers. They do not replace legal judgement.

Overseas recipients

Some of our service providers may store information on servers outside Australia. Where that happens, we take reasonable steps to make sure your information is protected in a way consistent with the APPs. Otherwise, we will only send your personal information overseas with your consent, where it is needed for your matter (for example, where there are overseas assets or an international parenting issue), or where required by law.

Marketing and communications

From time to time, we may send you information about our services, insights and events, or promotional material from our trusted referrers or related entities within the Florens Group. We only use your contact details for this, never information about your matter, and we do not pass your details to other organisations for their own marketing. You are welcome to opt out at any time, by using the unsubscribe link in any of our emails or by letting us know.

Our website

When you use our website or enquiry forms, we collect the details you choose to give us. Our website may also use cookies and analytics tools to understand how the site is used, such as which pages are visited. This information does not identify you, and you can turn cookies off in your browser settings.

How we store and protect it

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes secure electronic systems with access controls and multi-factor authentication, and secure storage of any paper records.

We keep client files for at least seven years after a matter ends, or longer where the law or the nature of the matter requires. After that, we securely destroy or de-identify the information.

If a data breach occurs that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required under the Notifiable Data Breaches scheme.

Accessing and correcting your information

We take reasonable steps to keep your personal information accurate, complete and up to date. Please let us know if anything changes or is incorrect.

You can ask to access the personal information we hold about you by contacting us in writing. We may need to confirm your identity first. There is no fee to make a request, but we may charge a reasonable fee for providing copies.

In limited circumstances permitted by the APPs, we may refuse access, for example where it would unreasonably affect another person’s privacy, where the information relates to existing or anticipated legal proceedings, or where giving access would be unlawful. If we refuse, we will explain why in writing.

Questions and complaints

If you have a question or complaint about how we handle your personal information, please contact our Privacy Officer:

Florens Family Law
reception@florens.com.au
1300 739 954

We will aim to respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or at www.oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version is always available on our website.

Website disclaimer

The information on this website is general in nature and is not legal advice. Family law outcomes depend on individual circumstances, so please get advice about your own situation before acting on anything you read here. We aim to keep content current, but we cannot guarantee it is accurate or complete at the time you read it.

Using this website, or contacting us through it or by email, does not create a solicitor-client relationship. That relationship begins only once we have confirmed in writing that we will act for you. Please do not send confidential or sensitive documents until we have confirmed that we can act for you.

Links to other websites are provided for convenience. We are not responsible for their content or their privacy practices.

To the extent permitted by law, we exclude liability for any loss arising from use of this website or its content. Liability limited by a scheme approved under professional standards legislation.