Florens Florens Integrative Family Law
Expertise

Family violence and protection orders

If you are experiencing family violence, your safety comes first. We give you clear, calm advice on protection orders and on how family violence affects parenting and property arrangements.

Start with a free 20-minute discovery call. Meetings across Australia, in person or online.

Family violence takes many forms, and it is not always physical. If something feels wrong, you deserve to be heard and to understand your options.

Family violence includes physical harm, threats, emotional and psychological abuse, financial control, isolation from family and friends, and patterns of coercive control.

We help people seeking protection and people responding to applications, and we coordinate with specialist support services so you have help beyond the legal process.

One woman resting a reassuring hand on another’s arm at a kitchen table

Support beyond the legal process

Legal protection is only one part of feeling safe again. Recovery takes time, and support for you and your children matters.

Where it would help, we coordinate support through Florens Psychology & Wellbeing and connect you with specialist family violence services. If you are in immediate danger, call 000. For confidential advice and support, call 1800RESPECT on 1800 737 732.

Florens Psychology & Wellbeing

How we can assist

Whether you need protection, have been served with an application or are worried about your children, we help you understand your options and act quickly.

Protection orders have different names in each state and territory, such as a protection order in Queensland and an apprehended domestic violence order in New South Wales. We advise on the system that applies to you.

How protection orders work

The process varies between states and territories, but generally follows these steps.

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  1. Make sure you are safe

    If you are in immediate danger, call 000. Police can apply for an order and, in urgent situations, issue temporary protection.

  2. Get advice

    We help you understand your options, gather evidence and decide on the best approach, including how it affects any family law matter.

  3. Apply for an order

    An application can be made by police, by you, or by someone on your behalf, through the local Magistrates or Local Court.

  4. Temporary protection

    The court can make a temporary order quickly, which lasts until the application is decided.

  5. The final order

    The court decides whether to make a final order and what conditions it includes. The other party can agree to an order without admitting the allegations.

  6. Family law arrangements

    We make sure parenting and property arrangements are consistent with any protection order, and that the family law court is told about it.

“Highly recommend. From our very first discussion I felt supported and confident in the firm’s ability. The experience and commitment throughout this very stressful process was amazing. Everything was explained clearly and handled with respect.”

Client

Worried about your safety or your children’s?

Talk to us confidentially. If you are in immediate danger, call 000.

How family violence affects family law

Family violence is taken seriously at every stage of the family law process.

Parenting

The safety of children and their carers is the first consideration in deciding parenting arrangements.

Property

The economic effect of family violence on a party is considered in property settlements.

Process

Exceptions to mediation, risk screening and protections in court help keep you safe throughout.

Coercive control is now a criminal offence in Queensland and New South Wales.

Common questions about family violence and protection orders

What counts as family violence?

Family violence is violent, threatening or other behaviour that coerces or controls a family member or causes them to be fearful. It includes physical and sexual abuse, emotional and psychological abuse, financial abuse, isolation and coercive control.

Do I need evidence to apply for a protection order?

Your own account is evidence. Other material, such as messages, photographs, medical records and witness statements, can help. We can help you gather and present it.

Will a protection order affect parenting arrangements?

It can. Family law orders and protection orders should be consistent, and the family law court must be told about any protection order. Safety is the first consideration in any parenting decision.

Do I have to attend mediation with the other party?

Not where there has been family violence or there is a risk of it. Exceptions to the mediation requirement apply, and mediation can be adapted if you choose to try it.

What if an application has been made against me?

Get advice before the first court date. You can consent to an order without admitting the allegations, or contest it. An order can affect parenting arrangements, employment and firearms licences.

Where can I get help right now?

If you are in immediate danger, call 000. For confidential support, call 1800RESPECT on 1800 737 732, available 24 hours a day.

What does it cost?

Your first step is a free 20-minute discovery call, where we listen, explain your options and outline what working with us could look like. If you go ahead, we explain costs clearly at the outset.

This is general information, not legal advice for your situation.

You do not have to work this out alone.

When you are ready, we invite you to start with a confidential conversation. Contact us from a phone or device you know is safe. If you are in immediate danger, call 000.

Privacy

Privacy policy

Updated October 2026

SJ Law Pty Ltd trading as Florens Family Law (“Florens Family Law”, “we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, store and protect your personal information, and how you can access or correct it.

We are bound by the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). As solicitors, we also owe you duties of confidentiality and protect legal professional privilege. A copy of the APPs is available from the Office of the Australian Information Commissioner at www.oaic.gov.au.

What personal information we collect

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. Depending on your matter, we may collect:

How we collect it

Where reasonable and practicable, we collect personal information directly from you, in meetings, phone and video calls, emails, forms and through our website.

We may also receive information from others where this is needed for your matter, including the other party or their lawyers, courts, barristers, expert witnesses, family report writers, mediators, financial institutions, government agencies and other professionals you have authorised us to contact. If we receive information about you from someone else, we will take reasonable steps to let you know.

Family law matters often involve information about people who are not our clients. We handle that information with the same care, and only for the purposes of the matter.

Why we collect, use and hold it

If you choose not to provide information we reasonably need, we may not be able to act for you.

We only use sensitive information for the purpose it was provided, for a directly related purpose you would reasonably expect, with your consent, or where required or authorised by law.

When we disclose it

Subject to our professional obligations, we may disclose personal information:

We do not sell personal information.

AI-assisted tools

We use artificial intelligence (AI) tools to help us work efficiently, for example to draft and review documents, summarise material, assist with research and transcribe meetings. These tools support our lawyers. They do not replace legal judgement.

Overseas recipients

Some of our service providers may store information on servers outside Australia. Where that happens, we take reasonable steps to make sure your information is protected in a way consistent with the APPs. Otherwise, we will only send your personal information overseas with your consent, where it is needed for your matter (for example, where there are overseas assets or an international parenting issue), or where required by law.

Marketing and communications

From time to time, we may send you information about our services, insights and events, or promotional material from our trusted referrers or related entities within the Florens Group. We only use your contact details for this, never information about your matter, and we do not pass your details to other organisations for their own marketing. You are welcome to opt out at any time, by using the unsubscribe link in any of our emails or by letting us know.

Our website

When you use our website or enquiry forms, we collect the details you choose to give us. Our website may also use cookies and analytics tools to understand how the site is used, such as which pages are visited. This information does not identify you, and you can turn cookies off in your browser settings.

How we store and protect it

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. This includes secure electronic systems with access controls and multi-factor authentication, and secure storage of any paper records.

We keep client files for at least seven years after a matter ends, or longer where the law or the nature of the matter requires. After that, we securely destroy or de-identify the information.

If a data breach occurs that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required under the Notifiable Data Breaches scheme.

Accessing and correcting your information

We take reasonable steps to keep your personal information accurate, complete and up to date. Please let us know if anything changes or is incorrect.

You can ask to access the personal information we hold about you by contacting us in writing. We may need to confirm your identity first. There is no fee to make a request, but we may charge a reasonable fee for providing copies.

In limited circumstances permitted by the APPs, we may refuse access, for example where it would unreasonably affect another person’s privacy, where the information relates to existing or anticipated legal proceedings, or where giving access would be unlawful. If we refuse, we will explain why in writing.

Questions and complaints

If you have a question or complaint about how we handle your personal information, please contact our Privacy Officer:

Florens Family Law
reception@florens.com.au
1300 739 954

We will aim to respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or at www.oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version is always available on our website.

Website disclaimer

The information on this website is general in nature and is not legal advice. Family law outcomes depend on individual circumstances, so please get advice about your own situation before acting on anything you read here. We aim to keep content current, but we cannot guarantee it is accurate or complete at the time you read it.

Using this website, or contacting us through it or by email, does not create a solicitor-client relationship. That relationship begins only once we have confirmed in writing that we will act for you. Please do not send confidential or sensitive documents until we have confirmed that we can act for you.

Links to other websites are provided for convenience. We are not responsible for their content or their privacy practices.

To the extent permitted by law, we exclude liability for any loss arising from use of this website or its content. Liability limited by a scheme approved under professional standards legislation.